Defeating the Four Horsemen of the Mandated Return to Office: Resistance, Attrition, Quiet Quitting and Loss of DEI
In this engaging, interactive, and entertaining presentation, you will dramatically improve your ability to defeat the four biggest problems associated with the mandated return to office: employee resistance, attrition, quiet quitting, and diversity, equity, and inclusion.
After announcing a return to the office, many leaders feel surprised at the extent of the first horseman: resistance. Such resistance may involve public criticism and complaints, as well as refusals to come in at all or for the mandated hours. Mid-level managers often refuse to hold their staff accountable and enforce a mandated return to office. The second horseman faced by leaders is attrition. That includes a small number of people quitting on the spot, but many starting to look actively for a new job once they find out about the return to office. The third horseman is quiet quitting, meaning staff disengaging and doing the minimum necessary to not get in trouble. Finally, the fourth horseman is a serious blow to diversity, equity, and inclusion. Underrepresented groups – blacks, LGBTQ, parents, women, people with disabilities – tend to have a much stronger preference for remote work. They quit in much higher numbers than white males over mandated returns to office.
In my consulting for 21 companies in returning to the office, I developed a number of best practices to address each of these four horsemen effectively, as well as clear metrics to measure the success of your return to office. This training offers case studies and best practices based on my experience, and by adopting the methods from this training, your team will excel at measuring and minimizing resistance, attrition, and quiet quitting, while protecting diversity, equity, and inclusion.
Dr. Gleb Tsipursky helps leaders use hybrid work to improve retention and productivity while cutting costs. He serves as the CEO of the boutique future-of-work consultancy Disaster Avoidance Experts. He is the best-selling author of 7 books, including the global best-sellers Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters and The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships. His newest book is Leading Hybrid and Remote Teams: A Manual on Benchmarking to Best Practices for Competitive Advantage . His cutting-edge thought leadership was featured in over 650 articles and 550 interviews in Harvard Business Review, Forbes, Inc. Magazine, USA Today, CBS News, Fox News , Time, Business Insider, Fortune, and elsewhere. His writing was translated into Chinese, Korean, German, Russian, Polish, Spanish, French, and other languages. His expertise comes from over 20 years of consulting , coaching, and speaking and training for Fortune 500 companies from Aflac to Xerox, and over 15 years in academia as a behavioral scientist at UNC-Chapel Hill and Ohio State. A proud Ukrainian American, Dr. Gleb lives in Columbus, Ohio.